
OUR GOAL
Create safer work and school environments by increasing individual confidence with verbal and physical de-escalation techniques to encourage second-nature skill development to reduce harm.
WE TAILOR OUR TRAINING PROGRAMS TO YOUR NEEDS TO PREPARE STAFF FOR CRISIS PREVENTION AND
DE-ESCALATION.
The GentleWay Institute (GWI) uses proven and evidence-based training and education to improve communication and empower staff, employees, teachers, law enforcement with the skills needed to peacefully engage the communities where they serve. The GWI team has over 30 years experience in counseling and conflict management.
Our experience in trauma and social determinants, is used to inform our training practices and are proven methods that work within behavioral health and substance abuse populations.
VERBAL PERSUASION COMMUNICATION
Verbal Persuasion Communication is used during crisis and potentially dangerous, or threatening, situations in an attempt reduce harm and de-escalate unsafe situations. We use Safe Judo Values of respect, self-control, politeness and sincerity in using proven verbal and non-verbal skills. This course is available on site and virtual and includes:
Communication and Listening Techniques
Safety practices
Trauma informed care
Threat assessment strategies
Importance of Physical posture
SAFE JUDO AND JUJITSU PHYSICAL GET-AWAY TECHNIQUES
The GentleWay Institute’s Safe Judo and Jujitsu Physical Protection Training incorporates the values of Respect, Modesty, Self-control and Courtesy as part of the physical de-escalation program. Our Safe Judo program is designed to utilized the right touch and techniques at the right time and incorporates:
Situational awareness
Physical conflict de-escalation
Functional martial-arts knowledge
Nonviolent self-defense tactics
Releases, hand and protection techniques
Offering appropriate levels of physical de-escalation based upon profession or job roles
SELF CARE
THE FIRST RULE OF SAFETY - PROTECT YOUR OWN WELL
It’s hard to support others from an empty cup. Learn practical tools to manage stress, avoid burnout, and build the resilience.
In today's world, the emotional toll of professional life is higher than ever. Compassion fatigue and burnout aren't just buzzwords—they are real threats to your well-being and your ability to perform at your best. Self-care isn't a luxury; it's a critical, non-negotiable professional skill. Without a system for managing stress and recharging your mental and emotional batteries, you could be vulnerable to poor decision-making and escalation. Our training:
Mental reminders that help you to build resilience and personal strength
Breathing techniques to enable relaxation
Using mantras and self-talk
Nature as a recalibration tool
The power of positive human connection and simple check-ins
UNDERSTAND
SOCIAL STYLES
Social Style Training will help your team assess behaviors and use this knowledge to produce positive communication outcomes. This course is available on site and virtual and includes:
Grow your social intelligence skills
Learn the 4 styles: Amiable, Analytical, Expressive, and Driving
Recognized observable, behavioral insights
Developing rapport and versatility
Importance of cultural awareness and relevance
Practical 360 style assessment